In order to streamline support requests and better serve you, Nativity utilizes a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.


For details related to an outage at Google please visit https://www.google.com/appsstatus#hl=en
To check the status of any outages or issues at RenWeb/FACTS please visit http://status.factsmgt.com/

Accessing IXL

There are two ways to access IXL.

Option 1 (prefered)

  1. Go to https://www.ixl.com/signin/nativityschool You should see the Nativity logo on the right
  2. Enter your username, firstnamelastname, no dot
  3. Enter your password
  4. Click Sign In

Option 2

  1. Go to http://www.ixl.com, you will not see the Nativity Logo on the page
  2. Enter your username, firstnamelastname, no dot and add @nativityschool so it reads firstnamelastname@nativityschool
  3. Enter your password
  4. Click Sign In

Article Details

Article ID:
4
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Date added:
2013-07-16 09:12:07
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1,784
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