In order to streamline support requests and better serve you, Nativity utilizes a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.


For details related to an outage at Google please visit https://www.google.com/appsstatus#hl=en
To check the status of any outages or issues at RenWeb/FACTS please visit http://status.factsmgt.com/

Change Laptop Audio Settings

Click the Start button, type sound in the Search field, and then select Sound from the list. On the Playback tab, select Speakers and Headphones, and then click the Set Default button. Select ATI HDMI Output to make HDMI the default sound playback device, and then click the Set Default button.