In order to streamline support requests and better serve you, Nativity utilizes a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

For details related to an outage at Google please visit
To check the status of any outages or issues at RenWeb/FACTS please visit

User Guides

  • A complete list of users guides can be found on the IXL website at

  • Setting Up Your Roster - This PDF walks you through the steps necessary to setup your classroom roster. 

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2013-07-16 09:07:38
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