In order to streamline support requests and better serve you, Nativity utilizes a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
For details related to an outage at Google please visit https://www.google.com/appsstatus#hl=en
To check the status of any outages or issues at RenWeb/FACTS please visit http://status.factsmgt.com/
- A complete list of users guides can be found on the IXL website at http://www.ixl.com/userguides/
- Setting Up Your Roster - This PDF walks you through the steps necessary to setup your classroom roster.